RyansOfPenarthfamilypages
genealogy of the Ryans of Penarth, Wales
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PenarthRyans Web Site

Frequently Asked Questions [FAQ]


  • How do I find who I am looking for?

  • How do I find an individual's ancestors?

  • What if I want to see an individual's descendants?

  • Can descendants be shown in graphical format?

  • Is there a way to tell if two individuals are related?

  • What is the Timeline function?

  • If I see a mistake can I correct it?

  • Is there a way to print the display without all the headers and footers?

  • What are the four drop-down boxes for on the upper right of the home page?

  • Why can't I see all the information on a certain person?

  • What are the benefits of registering as a User?

  • What if I forget my username and/or password?

  • How do I use the Google Map displayed on the Individual Page?

  • I’d like to contribute to the website. How do I do this? I’d like to contribute to the website. How do I do this?

  • Where do I find out about the User Account Policy?

  • What is the website's policy on privacy?

  • Where do I find out about the website's Terms of Use?

  • Are the images and photographs on the website freely available to be used elsewhere?


Q: How do I find who I am looking for?
A:
There are a number of ways, but the 'Search' function provides the most straight forward method. The search box on the bottom right of the Home page has a simple and advanced search. Advanced search (also at the top left of all pages) allows you to enter various information about the individual you're looking for; both methods present you with a list of possible matches from the database.

There are some other Name types in 'Other Search Criteria' on the Advanced Search page: for example the person you are looking for may have changed their name or have been known by an alternative name.

You might also want to try looking at 'Surnames' or 'First Names' if you don't have a clear picture of who you're looking for. You'll find these in the Home page menu and the 'Find' drop-down menu at the top right of all pages. If you think the person is likely to be there but you can't find them, then please contact us for help.

Q: How do I find an individual's ancestors?
A:
Once you locate an individual and have displayed the person's details, the easiest method is to press the Ancestors tab.

This will show you a graphical display of both the paternal and maternal ancestors. Once you have the ancestor chart displayed, you can click on the arrows located at the far right ancestor if you need to see additional ancestors. There are a number of formats for you to choose from (Standard, Compact, Box, Text, Ahnentafel, and Media) to display ancestors. Try clicking on the various options and see which one works best for you.


Q: What if I want to see an individual's descendants?
A:
The tab marked Descendants can be used to display the descendants of an individual. There are four different formats in which descendants can be displayed. You can switch between these to display the information the way that works best for you.

Q: Can descendants be shown in a graphical format?
A:
Yes, Once in the Descendants are displayed, you can show a specific branch of descendants from the selected ancestor by pressing the descendant icon next to the descendant you wish to display.


Q: Is there a way to tell if two individuals are related?
A:
Yes, the Relationship tab will show a graphic display of all the people between two relatives. To use this function, locate the first individual and then press the Relationship tab. Then use the find button to locate the second person to be displayed. Once you have the two people selected click the calculate button to display their relationship.


Q: What is the Timeline function?
A:
A timeline is displayed for an individual when the Timeline tab is clicked. The time line shows important events in history that occurred during the life of an individual or a group of individuals. It gives you a unique perspective to see what was going on in the world during the lives of our ancestors. The PenarthRyans site has not yet used this function so you won't see any data there at the moment.


Q: If I see a mistake in the information presented can I correct it?
A:
The Contact Us link on the home page allows you to send corrections, updates, comments or any other information to the database administrator. Information on which individual you are referencing is automatically attached to the message when you make a suggestion using the Contact Us link. The appropriate Family Coordinator will evaluate your suggestion and, if appropriate, will add it to the site in the next web update cycle.


Q: Is there a way to print the display without all the headers and icons?
A:
Yes, just click on the Print icon [picture below] locate above the control tabs. A format that is simplified for printing is presented and you can use the print function of your browser to print the page.
NOTE: On the Individual, Ancestors and Descendants pages you have the option to create a report in 'pdf' format for the information you are viewing. To make use of this option you will need to have installed Adobe Reader in order to view the report. If you don't already have it, you can download the (free) Adobe Reader software by clicking this link.



Q: What are four drop-down boxes for on the upper right of the page?
A:
These provide menus that let you access various information contained in the database. You can hover your mouse pointer over each to see the options available. Click on the one you want. Note that some options are only available to registered users.


Q: Why can't I see all the information on a certain person?
A:
We take great pains to protect the privacy of all family members. All names, dates and other information of living individuals are 'hidden'.
Registered users can have access to this information. If you are a direct descendant or relative of people listed on this website, please take a moment to register by clicking on "Register for a User Account" on the home page. You will be asked to provide evidence of your relationship. When accepted, you will be able to view all records of your ancestor's descendants contained in the database.


Q: What are the benefits of Registering as a User?
A:
To see the details of living descendants of your ancestor(s) and their records, documents, photographs and biographies, you must Register for a User account, and Log In when registration is approved.
Registration also ensures the Webmaster can e-mail you with any major changes to the site.


Q: What if I forget my username and/or password?
A:
If you can't remember your username then, via the 'Log In' page, enter the email address you supplied when you registered and we will I will send you your username.
However, for security purposes we do not have access to your password. So, if you forget it, you can ask the system, again via the 'Log In' page, to issue you with a temporary one. Just enter the email address you supplied when you registered and your username.


Q: How do I use the Google Map displayed on the Individual Page?
A:

  • Click on the Event Number pin to open the map in a new window. If you are using FireFox, you can right click and open in a new tab rather than a new window. On the map in the separate window, you can get driving directions to or from this location.

  • Click on the Google Earth icon to view using the Google Earth desktop application once you have downloaded and installed the application on your desktop.

  • Use the + (plus) to zoom in on the map and the - (minus) to zoom out, or you can use the slider to control the zoom. If the Google Map server returns a message that no map is available at that zoom level, then you must zoom out in order to get the map to display.

  • You can also click the Hybrid button to view the map as a satellite picture with names.

  • Click the pin number on the map to get the description, date, and location of the event.

Q: I’d like to contribute to the website. How do I do this?

A: We welcome input and contributions such as names and details of additional family members, photographs, images of documents and any relevant material. The Contact Us link on the home page allows you to send your contribution to the database administrator. The appropriate Family Coordinator will evaluate your contribution and, if appropriate, will add them to the site  in the next web update cycle.


Q: Where do I find out about the Accounts Policy?

A: The Accounts Policy may be found under the drop-down menu labeled “Site” in the upper-right portion of the home page.


Q: What is the web site's policy on privacy?

A: The web site's Privacy Policy may be found either at the bottom of the Site Menu on the left side of the home page or under the drop-down menu labeled “Site” in the upper-right portion of the home page.


Q: Where do I find out about the web site's Terms of Use?

A: The web site's Terms of Use may be found either at the bottom of the Site Menu on the left side of the home page or under the drop-down menu labeled “Site” in the upper-right portion of the home page.


Q: Are the images and photographs on the website freely available to be used elsewhere?

A: Images / photographs of deceased family members should not be used without prior permission of the site administrator who will need to know for what purpose the photos are proposed to be used. Images  and photographs of living family members are considered copyright to that individual and therefore should not be used without express consent of the individual concerned. All other images, that is not showing present or past family members, are not subject to these conditions. If agreement is reached to use images/photographs on the Penarth Ryans website then it is required that “Used with Permission” is appended to the photograph’s description as presented on its web page.